Coping with criticism

For many people, criticism, whether it is constructive or not, can be quite difficult for a person with low self esteem to handle well.Office

Often a person will take criticism personally, even though this was not the intention of the person giving it, and while sometimes criticism isn’t justified, being able to handle it in a mature, positive manner will really help to soften the blow.

Here are some tips on how to handle criticism:

1. Listen – don’t interrupt or make excuses

2. Agree with the points you do agree with

3. Ask for clarification if you are unsure of anything that is being said

4. When you are in the wrong, apologise. It really doesn’t hurt to admit when you are wrong!

5. If you feel the criticism is unjustified or unfair, let the person know, after they have finished speaking. Say something like, "I’m afraid I don’t agree with you" or something along those lines, and explain why.

6. Remember that often the criticism is not a personal attack. Maybe you did something incorrectly at work. If that is the case, then you should thank them for letting you know.

7. Learn from it – know that whether you were in the wrong or not, there is very likely a lesson you can learn from the interaction.

Giving constructive criticism can also be difficult, so remember if you ever find yourself in this situation, then remember how it feels to be on the receiving end.

1. Use the word "I" instead of "You"

2. Keep calm

3. Always criticise the behaviour rather than the person

4. Offer positive alternatives. Eg. If someone has done something wrong, tell them what they should be doing rather than just telling them they did something wrong. That way they can learn from the experience.

Have a great day!

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